Patient Assistance

One number away from the right care

Whether you need a doctor appointment, emergency care, admission, ambulance assistance, home care or blood tests at home, our team is here to guide you.

1

Need a doctor appointment?

Call the doctor appointment number to book with any GastroPlus specialist.

  • New appointment
  • Follow-up appointment
  • Specialist consultation
  • Endoscopy / procedure scheduling

Please keep your previous reports and prescriptions ready.

2

Medical emergency?

Call the emergency number immediately — 24×7 emergency medical support.

  • For Bopal and Vastrapur, a doctor is available 24 hours at Vastrapur
  • For Bapunagar and Nikol, a doctor is available 24 hours at Nikol

If the patient is seriously unwell, do not wait for a routine appointment.

3

Need admission or insurance help?

If admission is advised by the doctor, call our admission and insurance support number.

Admission / Insurance Assistance

  • Hospital location
  • Bed availability
  • Admission process
  • Required documents
  • Insurance / mediclaim assistance

For a planned admission, please contact the hospital team before arriving whenever possible.

4

Need ambulance assistance?

If the patient requires transportation to GastroPlus, call our ambulance team.

  • The patient's location
  • The patient's condition
  • Your preferred GastroPlus centre
6

Health packages and blood tests at home

Trustiva Laboratory

Trustiva Laboratory handles health packages, routine check-ups and 24/7 home sample collection.

Trustiva Laboratory

7

Diet and nutrition guidance

GastroPlus Diet & Wellness offers dietitian consultations and condition-specific nutrition programmes.

Diet & Wellness

  • Dietitian consultation
  • Condition-specific nutrition programmes
  • Follow-up and diet modification
  • See dietary packages
Quick reference

Key contact numbers

ServicePrimary numberAlternate number
Doctor appointment+91 89297 25112+91 99795 55638 (WhatsApp)
Emergency (24×7) — Vastrapur+91 99795 56663—
Emergency (24×7) — Nikol+91 99795 56422—
Ambulance (24×7) — Vastrapur+91 99795 56671—
Ambulance (24×7) — Nikol+91 99795 56547—
Admission / insurance+91 99795 56537—
Home care+91 99795 56663+91 99795 55124
Trustiva Laboratory+91 97370 79500—
Diet & Wellness+91 99795 56899—
Complaints or concerns+91 99795 55638 (WhatsApp)—

Need expert digestive or liver care?

Book a consultation with a GastroPlus specialist — same-day appointments available.